Worldwide dealer
of LED screens
of LED screens
Our company provides such a service as "WARRANTY SERVICE" and has a large staff of qualified specialists who are ready to fix any damage to your video screen absolutely free of charge during the warranty period.
The standard warranty from most top Chinese LED screen manufacturers is 2 years. For an additional fee, you can extend this warranty to 3 or 5 years. But, most often, this is not practical, since an additional guarantee will significantly increase the price, and you will very rarely use it (from our experience).
It should be noted that we include a set of spare parts in the delivery package, which consists of the components most prone to breakage. Our engineers train personnel at the Customer's site so that they can replace some parts on their own, it is very simple and will take no more than 5 minutes!
If it is possible to solve the problem on our own, we act according to the following scheme:
Thus, by the end of the warranty period, you have a complete set of spare parts that you can use for a very long time.
Among the most common breakdowns in LED screens, failure can be distinguished:
plume
individual diodes
power supplies
accepting cards
Depending on what exactly is out of order, either a single pixel, or a lamella (a strip of pixels), or a module, or the entire screen may not work.
Our specialists promptly respond to requests for warranty cases (within 1-2 calendar days). It is possible to leave a specialist on the day of the request. We do our best to ensure the perfect and continuous operation of your screen.
Our company has been faithfully carrying out its warranty obligations for about 10 years, evidence of this is a huge number of perfectly working screens, positive reviews and satisfied customers who will be happy to characterize our work! If you have any questions - click on the button below and our specialists will contact you!
During the warranty period, if any malfunction of the LED screen is found, you contact our technical specialists in any form convenient for you and describe the problem, then a convenient time is chosen and our employees come to the site and fix the problem absolutely free of charge.
It is possible to increase the warranty period, but this will affect the price of the product. As a rule, most manufacturers increase the cost by 10% with an increase in the warranty period by 1 year.
In the event that the customer wants to extend the warranty period, we offer a more profitable solution - to purchase a larger set of spare parts, which will remain with you at the end of the warranty period and you can use it for several more years. Our company works only with trusted suppliers of high-quality LED screens, from experience - for warranty cases, we are contacted a maximum of 1-2 times a year (for minor breakdowns), and you will have to pay about 10% of the cost for each year of an additional warranty. Therefore, the most optimal solution is to buy a little more spare parts.
Together with the screen, the delivery set always includes a set of spare parts (the most frequently failing elements). In the event of a breakdown, we arrive, replace the failed part with a new one, and pick up the old one and return it to the manufacturing plant. The factory replaces it with a new one or repairs it. Thus, by the end of the warranty period, the Buyer has a complete set of spare parts.
After the expiration of the warranty period, as mentioned earlier, the Buyer has a complete set of spare parts, therefore, in the event of a breakdown, you can contact our company or any other company and call a specialist to fix the problem, paying only for the call.
